After recent Microsoft updates (Version 2310, 2311), customers reported an intermittent issue that when sending a message from ZCO, it is delivered as a blank message to the recipient. The issue is not consistently reproducible and there are no definite steps to reproduce it. There have been no changes in the ZCO product that caused the issue, as we found this issue is not seen on Outlook versions not having the latest Microsoft patch. Our engineering team has also submitted a post on Microsoft forums asking for their immediate attention. We are also analyzing the issue and trying to find a root cause and feasible solution for the ZCO product. We will update as soon as we have an ETA on the fix.
For the customers facing the issue, the workaround is to downgrade their Outlook to the previous version.
For the customers facing the issue, the workaround is to downgrade their Outlook to the previous version.
Statistics: Posted by dawood.shaikh — Tue Dec 19, 2023 11:53 am